The Privacy Policy of https://www.charterhouselombard.com/ is intended to provide privacy related information to the users of the website and how the information is used and processed.
Checks and procedures are appropriately kept in place to protect our customers privacy. All the information you share on this website is encrypted. These privacy policies will be updated on regular basis and we urge to visit this page regularly for updated privacy policy. By using our site, you agree to the Privacy Policy. We reserve the right to expand and/or modify this statement at any time.
We make no warranty that the Website (or any website which is linked to the Website) is free from computer viruses or any other malicious or impairing computer programs, and you should take your own precautions in this respect.
A cookie is a small file stored on your computer by a web site. Cookies help make it easier and faster for you to use our site because it can remember if you've visited the site and they help us provide you with the information you need about your gift reminders or account details - when and where you need it.
Cookies generated by our site contains no information about you. It contains only a numeric ID that, for example, allows you to retrieve your account details or shopping basket. The cookie lets log in to this Site or it lets you save products to a wish list if available.
There are times when we may ask you for or you may choose to provide information about yourself or your business to assist us in meeting your various needs. This information may be used for the following purposes: processing your order, answering your questions, providing you with services you have requested, giving producers and developers of the Site information that is useful in determining appropriate new features, content and services, to provide advertisers with aggregate, not individual, information about our customers, or informing you of additional services or job opportunities provided by Charterhouse Lombard or by our business partners, that may interest you.
To provide these services, we may need to ask you directly to provide, among other things, your name, mailing address, postal code, email address and phone number ("Registration Information").
If, during the registration process, you indicate you would like us to keep you updated on new site developments and information about our products and services or about offerings from Charterhouse Lombard, we will send you these updates by email.
If you contact Charterhouse Lombard we may keep a record of that correspondence. We do not collect the email addresses of those who communicate with Charterhouse Lombard via email. We use the information provided only so that we may respond to the email. We do not knowingly solicit information from children and we do not knowingly market our services to children.
When you provide personal information to us, we may communicate and disclose it to third parties for the purpose of fulfilling, servicing and completing your requests and the transactions related to it. These third parties may be in the UK or in other parts of the world. By registering with Charterhouse Lombard, you agree that your information may be shared with third parties for the purpose of fulfilling, servicing and completing your requests and transactions related to it.
We may also aggregate statistics that we gather about the visitors to the Site, sales, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.
We may also use, disclose and communicate your personal information if required to do so by law including by an order of any court. Although we use all reasonable means to ensure that the information you provide to us is not used by third parties for purposes other than those described in this Privacy Policy, Charterhouse Lombard is not responsible for any improper use of your personal information that is beyond our reasonable control.
The data that we collect from you will be stored within the European Economic Area ("EEA"). It will be processed by staff and suppliers within the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Charterhouse Lombard will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and General Data Protection Regulation (GDPR) (EU) 2016/679.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Third party online services we use to process your data will have certified agreement within the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect the tranmission of your personal data via use of modern encryption cyphers and digital security certificates, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us via our website or our offices at 19th Floor, Business Centre, Conrad Hotel, Sheikh Zayed Road, PO Box 125900, Dubai, United Arab Emirates.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. We do not control the content on these websites and we are not responsible for the practices employed by them. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please carefully check these policies before you submit any personal data to these websites.
GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with General Data Protection Regulation (GDPR) (EU) 2016/679. Any access request to provide you with the information we hold about you will not be subject to charge.
You have the right to request your personal data be corrected, prohibited for certain uses or removed completely in accordance with General Data Protection Regulation (GDPR) (EU) 2016/679.
Charterhouse Lombard reserves the right to modify or supplement this Privacy Policy statement at any time. If we make any material change to this Privacy Policy, we will update this Site to include such changes and post a notice on our home page, for a period of 30 days, with a link to the updated Privacy Policy. Please read any such notice and the new policy statement. If you return to this Site after a period of more than 30 days, please check this Privacy Policy to confirm that you are aware of the details of the most recent update. Please look at the top of this Privacy Policy to check the date that it was updated and to confirm that you are familiar with the terms of the most recent update. Your continued use of this Site after we post such notice will constitute your acceptance of the new terms and their application to your use of this Site and the personal information disclosed for such use, including personal information previously furnished us, as if they were the initial terms, and your consent to the use of your personal information as described in this privacy policy and elsewhere at our Website. However, we will seek your consent if we want to use your personal information for purposes other than those you have agreed to previously.
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